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PRIVACY POLICY

AND PERSONAL DATA PROTECTION

In accordance with Regulation (EU) 2016/679 (GDPR)

Websitehttp://dev.vipoc.org
Data ControllerVitiligo International Patient Organizations Committee – VIPOC
Registered Office10 rue Lacuée, 75012 Paris, France
Publication DirectorJean-Marie Meurant
DPO Contactdpo@vipoc.care
Last Updated20 March 2026

1. Introduction

The Vitiligo International Patient Organizations Committee (“VIPOC”) is committed to protecting the privacy of users of its website http://dev.vipoc.org and its services.

This privacy policy describes how VIPOC collects, uses, stores and protects your personal data, in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR), French Law No. 78-17 of 6 January 1978 as amended (Data Protection Act) and Directive 2002/58/EC (ePrivacy Directive).

For any questions regarding this policy, you can contact our Data Protection Officer (DPO) at: dpo@vipoc.care.

2. Data Controller

The data controller for personal data collected on this website is:

Legal name: Vitiligo International Patient Organizations Committee – VIPOC

Registered office: 10 rue Lacuée, 75012 Paris, France

Legal representative: Jean-Marie Meurant, Publication Director

Contact email: contact@vipoc.org

Data Protection Officer: dpo@vipoc.care

3. Personal Data Collected

We collect different categories of personal data depending on the services you use:

3.1. Data provided directly by you

  • Identification data: surname, first name, postal address, email address, phone number
  • Account data: username, password (encrypted)
  • Payment data: billing information (where applicable)
  • Content of comments and messages sent through contact forms

3.2. Data collected automatically

  • Browsing data: IP address, browser type and version, operating system, pages visited, date and time of visit
  • Cookies and tracking technologies (see section 8)

3.3. Collection methods

Data is collected through the following means: forms on the website, email exchanges, telephone or in person.

4. Purposes and Legal Bases of Processing

In accordance with Article 6 of the GDPR, each data processing operation is based on a legal basis. Details are as follows:

PurposeLegal Basis (Art. 6 GDPR)Retention Period
User account managementPerformance of a contract (Art. 6.1.b)Duration of registration + 3 years after closure
Responding to contact requestsLegitimate interest (Art. 6.1.f)3 years from last contact
Sending newsletters and communicationsConsent (Art. 6.1.a)Until withdrawal of consent
Payment management and invoicingLegal obligation (Art. 6.1.c)10 years (Art. L.123-22 French Commercial Code)
Audience measurement and statisticsConsent (Art. 6.1.a) or CNIL exemption if anonymised cookies25 months maximum
Spam detection (Akismet)Legitimate interest (Art. 6.1.f)Duration necessary for moderation
Information about VIPOC servicesLegitimate interest (Art. 6.1.f)Duration of relationship + 3 years

5. Recipients and Processors

Your personal data may be shared with the following recipients, acting as processors in accordance with Article 28 of the GDPR:

ProcessorRoleLocationSafeguards
OVH SASWebsite and data hostingFrance (Roubaix)EU servers – GDPR compliant
Simboti TechWebsite development and maintenanceSouth AfricaStandard Contractual Clauses (Art. 46.2.c GDPR)
Automattic (Akismet)Anti-spam filter for commentsUnited StatesData Privacy Framework (DPF) or Standard Contractual Clauses
Automattic (Gravatar)Avatar displayUnited StatesData Privacy Framework (DPF) or Standard Contractual Clauses

Apart from these processors, your personal data is never transmitted, sold or rented to third parties.

6. International Data Transfers

Some of our processors are located outside the European Economic Area (EEA). In such cases, data transfers are governed by the following safeguards, in accordance with Articles 44 to 49 of the GDPR:

  • Simboti Tech (South Africa): Standard Contractual Clauses approved by the European Commission (Implementing Decision 2021/914).
  • Automattic Inc. (United States): EU-U.S. Data Privacy Framework and/or Standard Contractual Clauses.

You can obtain a copy of the safeguards in place by contacting our DPO at dpo@vipoc.care.

7. Your Rights

In accordance with Articles 15 to 22 of the GDPR, you have the following rights regarding your personal data:

RightDescription
Right of access (Art. 15)Obtain confirmation that your data is being processed and receive a copy.
Right to rectification (Art. 16)Request the correction of inaccurate or incomplete data.
Right to erasure (Art. 17)Request the deletion of your data under the conditions set out in the GDPR.
Right to restriction (Art. 18)Request the restriction of processing of your data.
Right to portability (Art. 20)Receive your data in a structured, machine-readable format.
Right to object (Art. 21)Object to processing based on legitimate interest or direct marketing.
Withdrawal of consent (Art. 7.3)Withdraw your consent at any time, without affecting the lawfulness of prior processing.
Post-mortem directivesDefine directives regarding the fate of your data after your death (French law).

To exercise your rights, please send your request together with a copy of a photo ID to: dpo@vipoc.care. We undertake to respond within one month of receiving your request.

If you are not satisfied with our response, you may lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr.

⚠ Note: CNIL sanctions may reach up to 4% of global annual turnover or €20M (Art. 83 GDPR).

8. Cookies and Tracking Technologies

8.1. What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. It allows the site to remember certain information about your visit.

8.2. Cookies used on this website

CookieTypePurposeDurationLegal Basis
WordPress sessionStrictly necessaryAuthenticationSession / 2 weeksExempt from consent
Screen preferencesFunctionalDisplay preferences1 yearConsent
CommentsFunctionalForm pre-fill1 yearConsent
Audience measurementAnalyticsTraffic statistics25 months max.Consent (or CNIL exemption)

8.3. Managing your cookie preferences

On your first visit, a consent banner allows you to accept, refuse or configure non-essential cookies. You can change your preferences at any time by clicking the “Manage my cookies” link available in the page footer.

You can also configure your browser to block cookies. Please note that refusing certain cookies may limit access to some features of the website.

9. Embedded Content and Third-Party Websites

Articles on this website may include embedded content (videos, images, articles) from other websites. This embedded content behaves in the same way as if you were visiting those third-party websites directly: they may collect data, place cookies and use tracking tools.

VIPOC is not responsible for the data processing carried out by these third-party websites. We encourage you to review their respective privacy policies.

10. Data Security

VIPOC implements appropriate technical and organisational measures to ensure a level of security appropriate to the risk, in accordance with Article 32 of the GDPR:

  • Firewalls and antivirus software
  • Encryption of sensitive data (SSL/TLS)
  • Access controls and authorisation management
  • Regular backups
  • Hosting on dedicated servers in France (OVH)

We also recommend that you keep your login credentials confidential and report any suspicious use of your account.

11. Data Breach Notification

In the event of a personal data breach likely to result in a risk to the rights and freedoms of individuals, VIPOC undertakes to:

  • Notify the CNIL within 72 hours of becoming aware of the breach, in accordance with Article 33 of the GDPR.
  • Inform the affected individuals without undue delay if the breach is likely to result in a high risk, in accordance with Article 34 of the GDPR.

12. Data Protection Impact Assessment

DPIA Status: Completed

As an association potentially processing data revealing the health status of its members (patients with vitiligo), VIPOC has carried out a Data Protection Impact Assessment (DPIA) in accordance with Article 35 of the GDPR. This assessment was conducted in coordination with the Data Protection Officer and has enabled the identification and implementation of the measures necessary to mitigate the risks associated with the processing of our members’ personal data.

13. Website Host

Legal name: OVH SAS

Address: 2 rue Kellermann, 59100 Roubaix, France

Phone: 1007

Website: www.ovh.com

14. Changes to This Policy

VIPOC reserves the right to modify this privacy policy at any time. In the event of a substantial change, registered users will be informed by email or by a notice visible on the website. The date of last update is indicated at the top of this document.

Date of last update: 20 March 2026

15. Contact

For any questions regarding this policy or to exercise your rights, you can contact us:

By email: dpo@vipoc.care

By post: VIPOC – Data Protection Officer, 10 rue Lacuée, 75012 Paris, France

You also have the right to lodge a complaint with the CNIL:

Website: www.cnil.fr

Address: CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07